Professional Telephone Answering Services and Call Center Solutions

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Answering Service

Appletree telephone answering service gives your business an edge by answering calls 24 hours a day. Capture sales, provide outstanding and on-demand customer support, and reduce staffing costs with Appletree's powerful and easy-to-use telephone answering service and call center service features.

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Learn about our Answering Services
available in English and Spanish

Call Center

Our call center services can be customized to meet any need. Appletree's call center agents are available 24 hours a day to help your customers order products, make donations, get important information about your products and services, and more. We also offer bilingual call center services. Our advanced scripting platform and database management capabilities will provide your business with the tools it needs to be successful.

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Learn about our Call Center Solutions
available in English and Spanish

Live WebChat

Customer abandonment is one of the most significant challenges facing web site operators in the rapidly changing global marketplace. Live Appletree WebChat offers your site browsers rapid, effective and friendly customer service and information that is both proactive and cost-effective.

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Go Green with Appletree Answering Service

Appletree Answering Service is committed to helping the environment and to making it easier for our customers to receive their monthly invoices.

This year, in an effort to reduce our reliance on paper, we have implemented a Go Green campaign at each of our call centers.

Appletree customers now have the option to receive invoices, company newsletters, and telephone answering service news via email.

We are proud to announce that 10% of our customers have already joined us in Going Green in 2008 alone.

Please help us support the environment while we continue to support your business. Contact your account manager or sales representative at for more information about this exciting campaign.

Go Green. Just another reason why a call to Appletree Answering Service is a Great Call!

Virtual Receptionist

Performing the duties of a traditional secretary with the added benefit of always being available. Live Virtual Receptionists will help your business succeed by professionally answering your calls, scheduling appointments, dispatching to your on-call staff, and providing your customers with the same care they have come to expect from you.

Web OnCall

Ensure accuracy and save time by managing your on-call schedule online. Avoid faxing or calling in to make last minute personnel changes.

Web Messaging

As easy as checking email, Web Messaging allows you and your staff to stay on top of your business from anywhere.

Intelligent CheckOut

Activate your telephone answering services without waiting. Simply call your forwarding telephone number and an automatic attendant will let you know that you were successful.

Intelligent Dispatching

Combined with Web Oncall, Intelligent Dispatching ensures that we call who you want, when you want, and for what reasons.

eCalendar

Managing your company's busy schedule is easy when Appletree does it for you. eCalendar is integrated with our agent software and with your office. Watch your productivity skyrocket while we schedule patient appointments, real estate tours, and legal consultations. Combined with 24 hour support, your office will never close and you will never miss an opportunity.

eReply

In this fast paced world you need a way to communicate in the most efficient way possible. eReply is your solution by enabling you to instantly respond to messages you receive from Appletree. Not having to call in to your answering service means you have more time to run your business.

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